Click on the “Connect with Intercom” button to instantly create an AddCharts account and link it with your Intercom account.
Watch the following tutorial to see how to setup your account in 1-click:
Once you link your AddCharts account with Intercom we will import your segments/tags/conversations data, this will take up to 5 minutes. We will email you as soon as the import is complete. If the import takes longer please contact us at [email protected].
We don’t store data about your users/conversations/companies, we will only save the daily count for the total number of users/companies in a segment/tag and total conversations.
Yes! To view a graph over a certain period of time click on the calendar icon for that graph and choose the dates.
To load new segments or tags simply click on the refresh icon at the top right corner of your dashboard.
To hide deleted segments or tags simply click on the refresh icon at the top right corner of your dashboard.
To share your dashboard with a read-only link click on the share icon at the top right corner of your dashboard.
Currently an AddCharts account can only be created for a single Intercom app, the one you have selected when signing up.
Currently we can only access and show data for segments and tags from the date you signed up. For total users, total companies and total/open/closed conversations you can see data preceding the date you signed up.
Only a date filter can be applied. Your graphs will show data based on your Intercom data, once you create a new filtered segment on Intercom you will be able to create a graph for that segment in your AddCharts dashboard.
For in depth analytics for events check out Kilometer.io, a product analytics tool specifically designed for product managers helping them analyze user behavior.
You can delete your account by revoking the token for the app under: Your settings > OAuth tokens.